“We heard your store was reputable so we visited and found knowledgeable people and a variety of high-quality products. When we purchased our wood fireplace insert, we were so pleased that you honored your original quote and the install team was neat, organized, and well trained. Thanks again.” Amy and Steve Corradi
The Mainline Difference
At Mainline we are passionate about what we do and strive to be the best in the industry. It's important to us that we :
Take time to understand what you want for your home or business. Then, we educate you about your options so you feel confident that you are getting the best fit for your needs.
Treat our customers with courtesy and respect. Our customers constantly tell us they really appreciate the way we treat them.
Conduct business like it used to be (and is again!) with excellent customer service.
Provide you with everything you need in the purchase, installation and operation of your alternative heating appliance.
We are especially proud of our knowledge and experience.. Everyone at Mainline works hard to learn the details. It makes your experience more pleasant, informative and rewarding.
Everyone on staff is factory-trained, knowledgeable, and committed to providing the highest level of customer service
We stay up to date on the latest federal, state and local regulations, and tax credits and what they mean to our customers
We strive to be a strong part of our community and support our local businesses. We host many educational events where we share the benefits of alternative heating.
